Privacy Policy

Effective date: September 2025

This Privacy Policy explains how Noir (“Noir”, “we”, “us”, “our”) collects, uses, stores and protects your personal information when you use the website we-are-noir.com (the “Noirators Site”), the explore-noir.com Member Platform, or when you interact with us as a Noirator, member, partner, media contact or visitor.

We are committed to respecting your privacy, protecting your personal data, and handling it in accordance with applicable data protection laws, including the UK GDPR, the EU GDPR, and the Data Protection Act 2018.

By using the Noirators Site or applying to become a Noirator, you agree to the terms of this Privacy Policy.

1. Who We Are

Noir is a secure adult networking and education platform that brings together verified members, experts (“Noirators”), and content creators in a safe, private and respectful environment.

Data Controller:

Dice Matrix Consulting Ltd Trading as Noir.

71-75 Shelton Street

Covent Garden, London

WC2H 9JQ

info@we-are-noir.com

If you have questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer (DPO) at: info@we-are-noir.com

2. What Information We Collect

We collect different types of personal data depending on whether you are a visitor, a member, or a Noirator.

A. Information You Provide to Us

For Visitors & Subscribers:
- Name, email address, subscription preferences (for newsletters/updates).
For Members (explore-noir.com):
- Account details (username, email, password).
- Payment information (handled securely by third-party processors; Noir never stores full card data).
- Demographic information (e.g. age, gender, preferences).
- Communications you send via the platform.
For Noirators (we-are-noir.com):
- Application details (name, email, professional background, qualifications, references).
- Identity verification documents (e.g., passport, ID card, proof of age).
- Payment details (bank account, PayPal, or other payout method).
- Biography, profile information, and content submitted for publication.

B. Information We Collect Automatically

IP address and device/browser type.
Login activity (e.g., date/time, failed login attempts).
Usage statistics (e.g., which pages or content are viewed).
Cookies (see Section 9).

C. Sensitive Information

Given the nature of Noir, users may choose to share sensitive information related to sexuality, sexual preferences, or health. Such information is only ever collected if you voluntarily provide it (e.g., in your profile, content, or communications). We treat this with the highest confidentiality and apply additional safeguards.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide services:
- Creating and managing your account.
- Processing applications to become a Noirator.
- Hosting and publishing your content.
- Enabling member-Noirator interactions.
To process payments:
- Handling transactions for paid content.
- Issuing payouts to Noirators (minus commission).
- Managing refunds, chargebacks, and invoices.
To ensure safety and security:
- Age and identity verification (18+ requirement).
- Detecting bots, fraud, fake accounts, or malicious activity.
- Enforcing Terms & Conditions and community standards.
To communicate with you:
- Sending newsletters, announcements, and promotional updates (with opt-out options).
- Providing customer support and responding to enquiries.
- Sending transactional messages (e.g., payment confirmations, policy updates).
To improve our services:
- Monitoring usage patterns.
- Analysing engagement to enhance the platform.
- Developing new features and offerings.
For legal and compliance purposes:
- Record-keeping and audit obligations.
- Responding to lawful requests from authorities.
- Protecting Noir’s legal rights and preventing misuse.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

Contractual necessity (e.g., to provide membership or Noirator services).
Legal obligation (e.g., verifying age, handling taxes, preventing fraud).
Legitimate interests (e.g., maintaining site security, promoting Noir).
Consent (e.g., sending newsletters, processing sensitive data you choose to share).

5. Sharing Your Information

We never sell your personal data. We may share information with:

Payment processors (e.g., Stripe, PayPal) – to handle secure payments.
Verification providers – for ID and age verification checks.
Cloud hosting & IT services – who support the platform’s infrastructure.
Legal/regulatory authorities – if required by law or to enforce our rights.
Other members – only to the extent you choose to publish information in your profile or content.

Each third-party provider is bound by confidentiality and GDPR-compliant agreements.

6. International Transfers

Where we transfer data outside the UK/EEA, we use approved safeguards such as Standard Contractual Clauses (SCCs) or ensure the recipient country has an adequacy decision from the UK/EU.

7. How Long We Keep Your Data

Account data: kept while your account is active, and for up to 6 years after closure for legal, tax and contractual purposes.
Payment records: retained as required by law (typically 6 years).
Content: retained while published, and for a limited period after account closure for compliance and marketing history unless you request removal.
Sensitive data: retained only as long as necessary for the specific service provided.

8. Your Rights

Under GDPR you have the following rights:

Right to access your data.
Right to rectify incorrect or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability (receive data in a transferable format).
Right to withdraw consent (e.g., unsubscribe from newsletters).

To exercise these rights, contact us at info@we-are-noir.com

9. Cookies & Tracking

The Noirators Site and Member Platform use cookies to:

Enable secure login sessions.
Remember user preferences.
Analyse site traffic and usage.
Deliver relevant promotions.

You can control cookie settings via your browser or by using the cookie consent tool provided on the Site.

10. Security

We use a combination of encryption, firewalls, access controls and monitoring to protect personal data. While no system is 100% secure, Noir is committed to taking industry-standard steps to safeguard your information.

11. Children’s Privacy

Noir is an 18+ only platform. We do not knowingly collect information from anyone under the age of 18. Accounts found to belong to minors will be deleted immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here and notified to you via email or site notice where required. Continued use of our services after updates constitutes acceptance of the new terms.

13. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy, please contact us:

Noir – Privacy Enquiries

C/O - Dice Matrix Consulting Ltd Trading as Noir.

71-75 Shelton Street

Covent Garden, London

WC2H 9JQ

info@we-are-noir.com

You also have the right to lodge a complaint with your local supervisory authority (e.g., the UK Information Commissioner’s Office).